Customer NDA
Confidentiality should protect both parties without obstructing lawful audit, security response or necessary delivery.
This is a public review draft. It is not an offer or an operative agreement; signed service terms and approved schedules prevail.
Protected information
A mutual NDA should cover information identified as confidential or reasonably understood to be confidential, including architecture, pricing, vulnerabilities and business plans. It should exclude information already public, independently developed or lawfully received without restriction.
Permitted disclosure
Use is limited to the stated business purpose. Disclosure is on a need-to-know basis to bound personnel and advisers; compelled disclosure is handled with notice where lawful. Security safeguards should reflect the sensitivity of the information.
Duration and data
The executed NDA specifies term, survival, return or destruction, remedies and governing law. Personal-data processing on behalf of a controller requires a separate GDPR-compliant processing agreement when applicable.